Effective Date: February 7, 2025
At Sorrento of Arbutus, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Identification Information: This includes your name, email address, phone number, mailing address, and other contact details.
- Transaction Information: Information about purchases or services requested from us, such as billing information and service history.
- Usage Information: Data on how you interact with our website or services, including IP addresses, browser types, operating systems, and browsing activity.
- Location Information: If you have granted permission, we may collect location data from your device to enhance our services.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide Services: To process your orders, bookings, and other requests, and to deliver services as per your instructions.
- To Improve Our Services: To analyze user behavior and improve website functionality, products, and services.
- To Communicate with You: To respond to inquiries, send updates, offer promotions, or notify you of changes to our services.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal requests.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share information with trusted service providers and partners who assist in operating our business, provided they agree to keep this information confidential. We may also disclose your information if required by law or in response to legal proceedings.
4. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we will take steps to securely delete or anonymize it.
5. Security of Your Information
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your data.
- Request the deletion of your data.
- Opt-out of marketing communications.
- Withdraw consent for data processing where applicable.
To exercise your rights or if you have any questions about your personal data, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to enhance your user experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Sorrento of Arbutus
Email: Contact Form
Phone: 410.242.6474
Address: 5401 East Drive, Arbutus, MD 21227
